Shipping & Delivery Policy
In normal circumstances, shipping is done from our end by 1-2 working days; the expected delivery date to the customer is within 2–6 working days based on location & subject to the availability of our shipping partners.
Terms of Return and Refund
Any apparel, accessories, certain fashion jewellery, etc. 15 days from the date of delivery – as long as the product is unused and the price tags are intact Innerwear: Briefs and Panties, lingerie sets, socks and stockings & any other inner wear Non-returnable Return or refund for purchased Products shall not be entertained by Martliner if:
1) The Product has been washed;
2) The price tags, brand tags, box, original packaging material, and accompanying accessories have been damaged or discarded by the User;
3) The serial number/IMEI number/bar code of the Product, as applicable, does not match Martliner’s records;
4) There are any dents, scratches, tears or any other damage to the Products or any part thereof; Return of purchased Products are facilitated through Martliner’s reverse-logistics partners. Upon a User making a request for return of Product on the Platforms and the same being duly acknowledged by Martliner, Martliner’s reverse-logistics partners shall get in touch with the User in order to collect the purchased Products from the User and delivering it to Martliner.
For other Queries you can reach us : [email protected]